What is Coaching?
Whether you engage in coaching as a stand-alone service or as a means of learning transfer following one of our training programs, you are obtaining a service unlike any other. You are establishing a relationship with a certified professional coach who is totally committed to your success and well-being. It also means you are ready to engage your unique gifts to achieve a new level of professional and personal excellence and fulfillment. Through the process of coaching, clients deepen their learning, improve their performance, and enhance the quality of their lives.
Each coaching session is unique to the client, who chooses the focus of conversation. The coach listens and contributes observations. The coach also asks probing questions to foster new thinking, expanded awareness, and different solutions to problems. This interaction creates clarity and moves the client into action. Coaching accelerates the client’s progress by providing stronger focus and awareness of choice. Coaching concentrates on where clients are today and what they are willing to do to get where they want to be tomorrow.
Our professional coaches are trained to listen and observe, to customize their approach to the individual client’s needs, and to elicit solutions and strategies from the client. We believe that the client is naturally creative and resourceful to learn from the inside out, and that the coach’s job is to provide support to enhance the skills, resources, confidence and creativity that the client already possesses. While the coach provides feedback and an objective perspective, the client is responsible for taking the steps to produce the results he or she desires.
Adventures in Global Leadership
Peer Group Coaching Program
Focus
This intercultural learning laboratory consists of group and individual coaching which encourages multicultural participant groups to learn to expand leadership knowledge and skills and cultural awareness with cohorts. This effective method helps participants to contribute to each other’s business and leadership development goals. Participating managers apply key learnings in their job performance, transforming how they lead their global teams and execute operations across borders. Results include not only identification but ownership of a coaching style of leading, collaboration, and addressing global leadership gaps with the Polaris® Global Leadership 360° Assessment to support their professional development.
Who Should Participate
Mid-level managers, team leaders, emerging leaders, and anyone who wants to strengthen their leadership to be appropriate and effective across borders.
Program Length
15 coaching sessions over six months
Results
Develop key personal, social, cultural and business competencies of highly effective global leaders.
Model the behaviors of a collaborative leader.
Engage and inspire employees in a multicultural workforce and global teams for higher performance and retention.
Reduce delays in work execution and resolve other real-time business issues caused by communication and cultural challenges.
Global Leader
One-on-One Coaching Program
Focus
This coaching program prepares today’s global leader to enhance capacity to deal with the complexity in the international work eco-system. It is based on the most recent and relevant research on global leadership competencies. We coach you to enhance your ability to influence, inspire your diverse teams, build trust and respect so that you gain desired results more consistently across your business. In addition, you receive powerful feedback on your current leadership style from Polaris® Global Leadership 360° Assessment Survey. Together with your coach, you develop an action plan to address competency gaps for your role and responsibilities, and to identify your strengths to lead from.
Who Should Participate
Senior and mid-level managers, team leaders, emerging leaders and anyone who wants to strengthen their leadership
Program Length
12-15 sessions during 6-8 months, including the assessment, coaching and review phases
Results
Develop a broader, more versatile leadership style to be effective anywhere:
Build strategies to be more effective in virtual and face-to-face communication .
Reach your goals and experience more job satisfaction.
Become a more culturally competent leader who successfully conducts business in the global marketplace.
Expert Expatriate
Focus
Our Expert Expatriate coaching supports managers on international assignment and their families to make a successful transition to living and working in a host country. This proven program gives expatriate managers the tools and feedback to expand their ability to think with a global mindset. It also provides the keys to learn quickly about different business practices and become an effective bridge person for their organization from one country or world region to another.
Why is the Expert Expatriate program so important to expatriate success?
Historical findings indicate three simultaneous challenges an expatriate manager will face in the host country, including the ability to:
Learn to adapt quickly to the different living and new work environment.
Adapt their leadership style to accommodate different cultural realities, for which they are often unprepared.
Ensure their families adapt well to the host country. Lack of family adjustment is the #1 reason for failure of international assignments.
The expatriate’s coaching process often starts with powerful feedback on global leadership competencies from the Polaris® Global Leadership 360° Assessment Survey. Participants develop an action plan to address competency gaps for their role and responsibilities and utilize an online toolkit to build cultural competence.
Who Should Participate
Expatriate managers and spouses/partners relocating to another country – starting prior to departure through the first few months of their international assignment
Program Length
Three to six months, with more intense frequency at the outset
Results
Expatriate and family adapt readily to living and working in another country.
Learn concrete ways to bridge culture gaps and improve collaboration with peers, manager, direct reports, clients, and suppliers.
Develop best practices suited to both headquarters and the local organization.
Become a more highly competent leader who is as successful globally as locally.
Do your expatriate managers thrive in their international assignments? The failure rate averages between 20-35% worldwide. The attrition rate for returnees is also quite high: within two years of returning to their home country, over 25% find a position with another company. Furthermore, inability to adapt to another culture remains the second most prevalent reason for failure of an international assignment, the first being family concerns. This failure is not only a painful experience for the leader involved, but costs the employer up to three times the expatriate manager’s salary. Cultural preparation and in-country coaching can prevent such high losses. |
Global Human Resource Coaching Circle
Focus
This small-group forum of 6-8 HR managers is the place to bring your current dilemmas in international HR and gain insights and tools to address them.
Who Should Participate
Human Resource managers and directors with global responsibilities; international mobility managers
Program Length
Coaching circles meet by phone and webinar for 4 months twice monthly for one hour.
Results
- Understand the cultures of your clients, colleagues and contractors around the world.
- Gain their collaboration on goals, strategies and organizational change initiatives.
- Build relationships with your global HR team in other countries and with your client group to have a stronger HR community or team spirit.
- Model a global mindset to influence managers and help prevent costly cross-cultural blunders in hiring and expatriate selection.
- Apply your learning to carry out the key roles of HR global leaders as corporate business partners providing value to your customer base.
How the Global HR Coaching Circle Works:
Program content is customized to your interests, needs, and learning goals.
You will join 5-7 other Human Resource managers and directors with similar interests in bi-weekly, one-hour coaching tele-sessions.
The coach will present a few intercultural concepts and models so that everyone has a common set of tools with which to discuss work issues and engage in coaching conversations.
Coaching sessions will have both guided discussion and spontaneous coaching.
Expert guest speakers will present on specific cultures of the group’s choice.
The action-learning method — on-the-job fieldwork in between sessions – helps you build cultural competence in your leadership.
You make desired shifts that allow for increasing progress toward your learning goals and enhancing your work relationships and effectiveness as a global leader.
“If there was ever a time to underscore the importance of HR, it has arrived. And sadly, if there was ever a time to see how few companies get HR right, it has arrived, too. If their company is in a crisis – or their own career – perhaps they’ve at last seen the light. HR matters enormously in the good times. It defines you in the bad.” (Jack Welch., The Welch Way, BusinessWeek, March 23 & 30, 2009) |